Disclaimer. All counselling, coaching and training services provided by Philip Johnson and/or choosingchange or working on behalf of Philip Johnson are done so in good faith.
This disclaimer includes: Phil Johnson of choosingchange Counselling Sydney CBD aims to help identify the ways counselling and psychotherapy can make changes in people’s lives with clear presentation of ideas, concepts, methods and resources for change. This attempts to demystify counselling, psychotherapy, psychology and psychiatry. Ultimately, this process will allow the layman to make decisions and choices for her or himself, facilitating pathways toward effective change in their lives.
This disclaimer includes: Any information gathered by completing any forms is kept private and no information is ever is ever sold or passed on excepting where legal requirements declare such a procedure. This process is discussed and agreed upon at the first session of any consultation.
This Privacy Statement explains in general terms how choosingchange Counselling Sydney CBD protects the privacy of your personal information under the National Privacy Principles. It will apply to any personal information you provide to us in the course of your dealings with us.
What information do we collect?
The types of privacy around personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. For example, we may collect details such as your name, address, telephone numbers. As we are required by law to obtain your consent to the collection of “sensitive information” we will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Statement, unless you tell us otherwise.
We may collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter, or e-mail), visit our web site or when you have contact with us in person. This is privacy protected also.
As well as collecting information directly from you, there may be occasions when we collect information about you from a third party.
We generally collect your personal information for the following purposes:
• To contact you to follow up your enquiry.
• To arrange an appointment.
• To follow up with future appointments.
Some of the personal information we collect will be essential for us to be able to accurately identify who is using the service. Other types of personal information we collect will help us to profile who is using our services and what their interests are.
We will not disclose your personal information to third parties without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it. If the personal information we hold about you is inaccurate, incomplete or out-of-date please contact us and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.
If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is collected or used please forward your request, complaint or query to the address below. We will respond to your query or complaint as soon as possible.
We may amend this Privacy Statement as our business requirements or the law changes. Any changes to this Privacy Statement will be updated on this web site, so please visit periodically to ensure that you have our most current privacy statement.
To make enquiries in order to resolve concerns contact PACFA – Psychotherapy and Counselling Federation of Australia or CAPA Counsellors and Psychotherapists Association NSW